Retention & Lifecycle Marketers

Retention & Lifecycle Marketers

An email-first marketing agency in Austin, Texas helping brands turn mailing lists into loyal customers.

An email-first marketing agency in Austin, Texas helping brands turn mailing lists into loyal customers.

Want Repeat Customers?

Independent manufacturers who prioritize B2C as well as DTC-first brands in CPG, outdoor, and luxury markets have relied on our ecommerce expertise since 2000.

Our Portfolio

Our Portfolio

Retention marketing is more than eye-catching email designs. But your emails must be noticed in a busy in-box.

So after we create together your promotional and editorial strategy, then we design and build messages true to your brand story.

Retention marketing is more than eye-catching email designs. But your emails must be noticed in a busy in-box.

So after we create together your promotional and editorial strategy, then we design and build messages true to your brand story.

About ebusiness pros

We say 'yes' only to CRM lifecycle retention marketing work. The more 1:1 personalized & story-driven, the better.

B2CRM Experts

We've learned a lot since 2001. That's when we started sending BFCM campaign emails. In 2017 we begin to migrate brands from Mailchimp to Klaviyo. Later we began supporting brands on Attentive.

We've long worked for premium brands that did not discount their products. So we developed a story-driven 'attuned' approach to marketing.

Gabrielle Pitman

Klaviyo Community Champion

23', 24', 25'

Gabrielle Pitman

Klaviyo Community Champion

23', 24', 25'

Gabrielle Pitman

Klaviyo Community Champion

23', 24', 25'

Austin, Texas

Join our pros community!

Austin, Texas

Join our pros community!

Austin, Texas

Join our pros community!

Trainers & Event Hosts

Come to our meetups! Join brand marketing managers and founders, software vendors and job seekers in Austin.

Signup for the waitlist to join paid training workshops for marketers sponsored by tech platform partners like Klaviyo & Attentive.

About ebusiness pros

We say 'yes' only to CRM lifecycle retention marketing work. The more 1:1 personalized & story-driven, the better.

B2CRM Experts

We've learned a lot since 2001. That's when we started sending BFCM campaign emails. In 2017 we begin to migrate brands from Mailchimp to Klaviyo. Later we began supporting brands on Attentive.

We've long worked for premium brands that did not discount their products. So we developed a story-driven 'attuned' approach to marketing.

Gabrielle Pitman

Klaviyo Community Champion

23', 24', 25'

Austin, Texas

Join our pros community!

Trainers & Event Hosts

Come to our meetups! Join brand marketing managers and founders, software vendors and job seekers in Austin.

Signup for the waitlist to join paid training workshops for marketers sponsored by tech platform partners like Klaviyo & Attentive.

Reviews

Many clients proudly identify as 'Made in USA' but one is just as proud to proclaim 'Made in Africa'! No matter where your products are made, they're connected to a place and story. Let's lead with that and make discounting the exception.

Clients appreciate higher margin, repeat orders. Workshop participants appreciate becoming marketers who can do more than shout 'sale!'

Our Partners

Our
Partners

Results improve when the platform or tool matches the strategy, budget and market opportunity. Upgrade your tech stack?

Our Results

Measurable improvement over the in-house and agency teams that we replace.

More BFCM revenue in '23 vs. '22 without discounts

RED OXX

2x

Reactivate the percentage of their list that was cold, inactive

CHRISTENSEN ARMS

90%

Warm domain to a 'Good' deliverability score in 5th month

DOLLAMUR

76

Email Campaign revenue growth in first 2 months

ST ROCCO'S TREATS

40%

Case Study

Aroma 360

This brand prioritizes precise, frequent measurement of results to drive optimization at an enterprise level of sophistication. Dynamic segmenting and personalized offers specific to the country of the subscriber add complexity. But it's worth it!

220%

Flow revenue comparing our 2nd six month optimization period to our 1st period.

77%

Campaign revenue comparing our 2nd six month optimization period to our 1st period.

Case Study

Kifaru

Starting Jan '25, we restarted email & text marketing after the in-house team stalled. Then we introduced a programmatic postal marketing channel. DTC Shopify results matter, but so also does brand awareness for its wholesale -> retail channel.

1,120%

Text subscriber growth comparing Aug '24 to Aug '25

522%

Growth in email message sends Aug '25 vs. Aug '24

Case Study

Clint Orms

In summer '23 we upgraded from Mailchimp to Klaviyo. Flow automations were introduced, as was a segmentation strategy. We established a consistent, slow campaign tempo. While optimizations showed improvement in the first year, the gains continued in the second year under steady management.

85%

Attributed revenue growth comparing 2nd year to 1st year of optimizations.

50%

Growth in revenue per campaign, comparing 2nd year to 1st year of optimizations.

Case Study

Hotel Collection

A change in management at this client didn't slow us down. We support their Movable Ink real-time (not send-time) personalization of message content offers. We upgraded reports to filter by international market. We configured loyalty member benefits to simplify discount offers. Fast tempo!

62%

Attributed revenue growth comparing 2nd 6 mo. optimization period to 1st period.

146%

Active last 30 day opener segment growth. Compares 2nd 6 mo. optimization period to 1st period.

Austin, Texas, USA

CONTACT US:

+1 877-816-8161

Copyright © 2025, All Rights Reserved. E-business Coach, Inc.

Austin, Texas, USA

CONTACT US:

+1 877-816-8161

Copyright © 2025, All Rights Reserved. E-business Coach, Inc.

Austin, Texas, USA

CONTACT US:

+1 877-816-8161

Copyright © 2025, All Rights Reserved. E-business Coach, Inc.

Austin, Texas, USA

CONTACT US:

+1 877-816-8161

Copyright © 2025, All Rights Reserved. E-business Coach, Inc.